Receptionist & Facilities Coordinator
Location: Leeds (Fully based at Leeds Kirkstall Forge)
Department: People & Facilities Team
Role Type: Administrative & Front of House

About Zenith
At Zenith, we are committed to fostering strong relationships and delivering exceptional service to our employees and visitors. Our team thrives on collaboration, efficiency, and creating a welcoming environment. The Facilities Team plays a critical role in ensuring smooth day-to-day operations, from front-of-house experiences to facilities management.

The Role
As the Receptionist & Facilities Coordinator, you will be the first point of contact for both visitors and colleagues, representing Zenith with a friendly and professional demeanor. Your role will encompass various responsibilities, from facilities management and health & safety coordination to front-of-house support. You will work closely with the Facilities Manager and the team to ensure the smooth running of the Leeds Kirkstall Forge office and provide excellent customer service to our internal and external stakeholders.

Key Responsibilities

• Facilities Management:
• Support the Facilities Manager in managing day-to-day facilities operations, including maintenance, security, and safety.
• Handle email inbox management, responding to facilities queries and requests.
• Coordinate parking and electric vehicle charging, order stationery, and manage consumables.
• Oversee furniture management, audits, and locker allocation.
• Liaise with contractors and landlords, ensuring smooth operations.
• Help maintain the Reception & Facilities intranet pages.
• Health & Safety Support:
• Carry out DSE & Maternity assessments and update the DSE equipment asset register.
• Conduct site walkarounds and H&S checks, ensuring compliance with safety protocols.
• Maintain records of First Aider and Fire Warden training, accidents, and incidents.
• Provide First Aid and Fire Warden support (training provided).
• Front of House & Reception Support:
• Provide reception cover, ensuring visitors feel welcomed and supported.
• Manage meeting room preparation, catering, security passes, and the switchboard.
• Assist with incoming and outgoing post and other ad hoc tasks.

Essential Skills & Experience

• Strong communication skills, with the ability to engage effectively face-to-face, by phone, email, or Teams.
• Proven administrative experience with excellent attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities effectively.
• Ability to work independently and manage your own workload.

Desirable Qualities

• Experience or understanding of facilities management.
• Previous front-of-house experience.
• First Aid/Fire Marshall qualification (training can be provided).

The good stuff…benefits!

• Salary from £25,000
• Company Bonus on top of salary  
• Agile working / Hybrid working after successful probation period.
• 24 days holiday, which increases with length of employment 
• Your birthday off!
• A great pension contribution by Zenith (6.25%) 
• Private Medical Insurance as standard
• Life Cover 
• Access to our own Zenith GP​ – on site and virtual for self and immediate family 
• Massages​ on site
• Zenith AA breakdown cover​ 
• Excellent referral scheme if you recommend a friend to us
• Sports and Social club - Company/Team activities
• Casual dress in the office
• Equality, Diversity & Inclusion networks
• Perks at Work – save money on everyday essentials with access to shopping discounts 

At Zenith, you will play a pivotal role in creating an excellent experience for colleagues and visitors. With a supportive team, opportunities for growth, and a culture of collaboration, Zenith offers an environment where you can truly thrive.

If you're looking for a role that blends administrative skills with customer service, all within a dynamic and welcoming team, we'd love to hear from you!

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.