For the better.

Where to next?

People Promise,

Our promise to you

Our people are central to the success of us all at the Zenith Group.

So, we developed our People Promise. A promise to you, so that you know what’s expected of you when you join Zenith, and importantly, what you can expect from us when you join the team.

Our promise is made up of five parts; Designed for Growth, Brilliant Teams, Thriving Culture, Fair Deal for All, and Exceptional Colleague Experience.

People Promise

Designed for Growth

We expect to double in size over the next three years. A goal that sounds ambitious, but we’re ambitious people, who work hard towards our goals. As we continue on our journey of growth and innovation, we will create roles that allow people to question the status quo, and to believe that they can make a difference every day to the success of the company.

We’ll develop structures, systems, and processes at scale. Designing roles with purpose and with our people and customers at the heart.

Designed for Growth

Brilliant Teams

We always ask ourselves “what’s next for our people?”, and so we’re always investing in the capability of our colleagues, the development of inspiring leaders who have a growth mindset and inspiring the agility we all need to lead the future growth of the business. Unlocking everyone’s potential along the way.

We’re serious when we say this. We’ve increased our investment in training per person by 45% to ensure people can be the best version of themselves, developing the skills they need to be part of the Zenith of tomorrow.

Our Values reflect the behaviours that our colleagues bring to work with them every day – if we live up to our values then we'll be doing our best for our customers, our teams and ourselves.


Thriving Culture

Our people are at their best when they are free to be themselves. That’s why we support and celebrate individuality at Zenith. A team is at its best when filled with diverse experiences and views. And when inclusivity is at the heart of it.

Our approach is agile because our vibrant office culture plays a vital role in collaboration, innovation and growing talent — particularly for colleagues at the start of their careers. Giving the flexibility for us all to learn from each other and build strong relationships, whilst also managing our work around our lives.

To support our thriving culture, in 2021 we launched an ambitious commitment to diversity and inclusion, one that will see us be more representative of the customers and communities we serve, and one that leads with transparent targets and results.

Disability Confident Employer
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Fair Deal for All

Fair deal for all is about sharing success with colleagues. It will ensure a consistent, transparent and competitive pay and benefits offer which reflects the market.

Exceptional colleague experience

Our people are our greatest asset, and when it comes to them our main aim is for everyone to feel valued in the same way that we value our customers. We’re proud to be a 2 Star Best Company to Work For, which is awarded to companies with outstanding levels of engagement. And last year we were 48th in the Yorkshire and Humber region and 11th in the business services category as a great place to work.