Do you have a knack for administration and delivering outstanding customer service? Are you looking for an employer who value its people? If so, then it's time to get on board with Zenith!

Based in our state of the art Kirkstall Forge head office just 6 minutes from Leeds city centre, this is an exciting role within a very busy Operational Processing team and is an excellent move for someone with outstanding communications skills, strengths in administration and a keen eye for detail. 

Using your strengths in customer service and the ability undertake varied administrative processing tasks, you will take ownership for a variety of different fleets, responding to requests and queries from both internal and external stakeholders, whilst producing reports, supplying data, and performing scheduled tasks.

We're offering a competitive salary package of £23,454, along with a range of fantastic perks. From private healthcare post probation to a £1,400 annual bonus, first-class onsite facilities, and free car parking, we've got you covered. Join our supportive, positive, and values-driven team and thrive in a modern working environment with a great company culture!

Previous experience in an administration environment that has a focus on customer satisfaction is essential. A passion for delivering  customer service and excellent communication skills are also necessary, along with proficiency in Microsoft Office and exceptional organisational skills. 

Why Zenith?

Zenith is the UKs leading independent vehicle leasing business and we are growing FAST! We've been awarded 'Large Business of the Year' at the Yorkshire Post's 2022 Excellence in Business Awards and we're really proud of how far we've come. We pride ourselves on working in an industry-leading business, ensuring that our employee experience is a priority and striving to provide customers with the best of the best.

So, what will you be doing?

• Managing Operational Processing mailboxes
• Running daily MOT reports and keeping vehicles in check against government standards
• Processing overdue MOT reports and reaching out to drivers, customers, or Account Managers when needed
• Crafting overseas travel packs for drivers
• Auditing V5 registration documents 
• Running monthly RFL reports and ensuring all vehicles are taxed promptly
• Navigating through service and safety recalls, sending priority notifications, and maintaining the electronic portal
• Crafting authorisation letters with a DVLA vehicle summary copy
• Opening new customer accounts and maintaining the existing ones
• Sending out vehicle schedules and collecting V5s at the end of contracts

The good stuff…benefits!

• Salary up to £23,454
• Company Bonus on top of salary  
• Agile working / Hybrid working after successful probation period.
• 24 days holiday, which increases with length of employment 
• Your birthday off!
• A great pension contribution by Zenith (6.25%) 
• Private Medical Insurance as standard
• Life Cover 
• Access to our own Zenith GP​ – on site and virtual for self and immediate family 
• Massages​ on site
• Zenith AA breakdown cover​ 
• Excellent referral scheme if you recommend a friend to us
• Sports and Social club - Company/Team activities
• Free parking
• Onsite bistro
• Equality, Diversity & Inclusion networks
• Perks at Work – save money on everyday essentials with access to shopping discounts 

Flexible Benefits include 

• Buy / Sell Holidays
• Critical Illness cover
• Dental Cove​r
• Cash Plan  
• Cycle to Work Scheme​ 
• Tech scheme ​ 
• Season ticket loan

So, if you want to be part of a great team, in a busy, profitable, growing company, then what are you waiting for? We can't wait to hear from you!

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

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