Are you working in a fast-fit centre, garage or vehicle service bay? Ready to swap the overalls for an office role, but still want to stay close to what you know?

We are Zenith – the UK's largest independent vehicle solutions provider, leading the way in driving the transition to sustainable vehicle solutions and shaping the future of leasing. We are offering the perfect next step for a Maintenance Controller to join our Technical Services team. You'll be responsible for in-life servicing and repairs for our maintained vehicles (car & van), when replacement tyres and glass is required.  This is a fast-paced but rewarding role for a Vehicle Technician or Mechanic looking to apply their skills outside of the workshop.

Your Role and Impact

You'll join a friendly team that delivers personal and high-quality experiences that are easy for our customers. The role involves a full spectrum of varied responsibilities including but not limited to:

• Using your knowledge and skills as a vehicle technician / mechanic to authorise all servicing and maintenance repairs, ensuring customers vehicles are safe and legal, whilst protecting our SMR budget
• Liaising with key suppliers to replace tyres and glass for customers whilst ensuring we fit the correct volumes of different tyre brands to fulfil our contractual targets
• Highlighting repairs that are not covered by our contract and explaining to customers why repairs need to be recharged and seeking authority
• Handling merchantability claims and liaising between customers and manufacturers to agree a fair solution.
• Reviewing the vehicle authority request and researching if any other options for the repair are viable. Moving the vehicle to an alternative repairer to reduce costs and downtime or to arrange an alternative parts supply
• Communicate with Zenith's third-party suppliers, to ensure a full understanding is captured of the reason that each tyre and windscreen replacement requested.
• Ensure our drivers are back mobile as quickly and efficiently as possible.

What We're Looking For

• Vehicle maintenance / Mechanical repair experience (tyres or glass knowledge is a real plus)

• Full Technical Qualifications – i.e. City & Guilds 381 or similar
• Strong investigative ability with attention to detail
• Enjoys speaking to people – you'll be on the phone and email daily.
• Can juggle tasks and stay calm under pressure.
• Pays close attention to detail – you'll be spotting issues others might miss.
• Is motivated, reliable, and a real team player.

Why Zenith?

• Join an award winning friendly, professional team that cares about making life easier for our customers and each other - Leasing Company of the Year (Fleet News 2023) Large Business of the Year Award (Yorkshire Post Excellence in Business Awards).

• Be part of a fast-moving environment committed to innovation with room to grow - With a thriving fleet of 169,910 vehicles and consistent revenue growth, we're at the forefront of industry transformation.

• Get off the workshop floor and into a fresh, office-based role (without leaving the auto world behind ) - with clear pathways through our MyGPS personal development framework 

What's In It for You?

• Competitive Salary: up to £28,000 per annum (depending on experience) and annual bonus
• 24 days annual leave & 1 day for your birthday, with the option to buy more
• Private Medical insurance, Life Insurance, Critical Illness Cover, Dental and Health Cash Plans, Funded HRT Treatment, and more.
• Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans, breakdown cover
• Development opportunities with access to our MyGPS personal development framework.
• Perks at Work – save money on everyday essentials with access to a shopping discounts site
• Onsite GP & Masseuse, Employee Assistance Programme, Pensions advice, Funded HRT Treatment, and Mental Health First Aiders
• Sports and social clubs, company activities, and team events.
• Inclusive culture with colleague-led equality networks
• Free onsite parking and hybrid working options

Sound Like the Right Opportunity for You? Apply Now!

When you join Zenith, you're becoming part of a team that's driving innovation, sustainability, and success. We are proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from people who want to be part of a business that's shaping the future of vehicle mobility, delivering for customers, and making a difference for the environment and society.

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