Customer Relationship Executive Apprentice

Your career starts here!

Are you ambitious, curious, and ready to turn your academic success into a real career?

Zenith is a market-leading provider of fleet and mobility solutions, working with businesses across the UK. We're proud of our people-first culture and our commitment to developing early careers talent. Our newest opportunity is Customer Relationship Executive apprentice.

As a Customer Relationship Executive Apprentice, you'll gain hands-on experience working with real customers, real data and real commercial decisions, while completing a Level 4 apprenticeship (equivalent to a foundation degree).

If you enjoy problem-solving, building relationships, and want a role where your impact genuinely matters — this could be the perfect fit.

NB: Interviews for this role are Wednesday 3rd June

What you'll be doing

From day one, you'll be part of our Corporate Commercial Team, learning how to manage and grow customer relationships while being supported by experienced professionals.

You'll:

  • Work with a portfolio of SME business customers, helping to build long-term partnerships
  • Learn how to manage customer relationships, spot opportunities, and support growth
  • Help track customer performance, profitability and renewal plans
  • Use systems like Salesforce to manage customer data and activity
  • Support customer meetings, reviews and service delivery
  • Work across teams to deliver a seamless “One Zenith” customer experience
  • Develop commercial, communication and negotiation skills that employers value

Over time, you'll grow into a trusted advisor for your customers — not just answering questions but helping them make smart business decisions.

 

What's In It for You

  • Earn while you learn – salary £19,686
  • Gain a recognised Level 4 qualification with an ‘Outstanding' provider
  • Develop real-world business and sales skills
  • Work with experienced leaders and mentors at Leeds HQ
  • Clear progression into customer, sales or relationship management roles
  • 24 days annual leave & 1 day for your birthday, with the option to buy more
  • Opportunities for professional growth and access to our MyGPS personal development framework.
  • Perks at Work – save money on everyday essentials with access to a shopping discounts site.
  • Support for your wellbeing – access to company GP, Employee Assistance Programme, Pensions advice, Funded HRT Treatment, and Mental Health First Aiders

This is not a classroom-only apprenticeship — it's a proper professional role with responsibility and progression.

 

Who we're looking for

You don't need years of experience — we're looking for potential.

You'll be a great fit if you:

  • Are confident communicating with people
  • Enjoy working with numbers, data or problem-solving
  • Are organised, motivated and keen to learn
  • Want a long-term career in business, sales or customer relationships

Previous customer service or part-time work experience is helpful, but not essential.

 

What success looks like

You'll know you're smashing it when you:

  • Build strong, professional relationships with customers
  • Keep customer information accurate and organised
  • Support customer retention and growth
  • Contribute to sales targets and portfolio performance
  • Grow in confidence, responsibility and commercial understanding

 

Ready to get started?

If you're ready to turn your academic success into a career with real opportunity, apply now and start building your future with Zenith.

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our busines

 

Meet the recruiter

Rachel Cracknell

Rachel.Cracknell@zenith.co.uk

Benefits

Pension Contribution

Annual Leave

Option to buy/sell leave

Death in service cover

Cycle to work scheme

Tech Scheme

GP Access

AA Cover

Vacancy Alerts

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