We are looking for an experienced Business Analyst to join our Group Tech & Change team. This is a key role in helping us drive business transformation by ensuring requirements are clearly defined, processes are optimised, and solutions are adopted successfully across the organisation. You will work across a variety of projects from discovery through to delivery and hypercare, playing a vital role in shaping change that delivers real business value.

At Zenith, we have been at the forefront of the transition to sustainable vehicle solutions for over 30 years. As the UK's largest independent vehicle solutions provider, we are proud of our people, our award-winning service, and our bold ambitions to make mobility smarter, greener, and better for everyone. Our Group Tech & Change function partners with teams across the business to deliver technology-enabled solutions. We are passionate about aligning business needs with the right outcomes, and our Business Analysts are central to ensuring we achieve that by collaborating with stakeholders, producing high-quality documentation, and enabling the successful delivery of change.

What's The Role

• Collaborate with stakeholders to evaluate feasibility, risks and impacts of proposed business and technical changes.
• Elicit, validate and document business requirements using proven techniques and tools.
• Create and maintain documentation including blueprints, process models and BA artefacts.
• Facilitate communication across colleagues, PMO, IT and external vendors.
• Support design, testing and user acceptance to ensure solutions meet requirements.
• Identify and manage risks and issues throughout the project lifecycle.
• Provide end-user training and documentation to support adoption.
• Contribute to BA standards, processes and frameworks to improve practice.

What Can You Offer

• Proven experience as a Business Analyst across multiple change initiatives.
• Strong skills in requirements gathering, documentation and process modelling.
• Experience working with cross-functional teams and managing stakeholders.
• Familiarity with testing, training and adoption activities.
• Analytical and problem-solving skills with a focus on continuous improvement.
• Ability to contribute to the development of BA practice and methodologies.

Salary & Benefits

• Competitive Salary: between £40,000 to £52,000 per annum (depending on experience) & Annual bonus 
• 24 days annual leave & 1 day for your birthday, with the option to buy more
• Private Medical insurance, Life Insurance, Critical Illness Cover, Dental and Health Cash Plans, Funded HRT Treatment, and more.
• Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans, breakdown cover
• Development opportunities with access to our MyGPS personal development framework.
• Perks at Work – save money on everyday essentials with access to a shopping discounts site
• Onsite GP & Masseuse, Employee Assistance Programme, Pensions advice, Funded HRT Treatment, and Mental Health First Aiders
• Sports and social clubs, company activities, and team events.
• Inclusive culture with colleague-led equality networks
• Free onsite parking and hybrid working options

Why Zenith?

We're committed to our People Promise, creating an inclusive environment where everyone can thrive, and we're proud to be:

• Award-winning – Leasing Company of the Year (Fleet News 2023) Large Business of the Year Award (Yorkshire Post Excellence in Business Awards) and winners of the Diversity and Inclusion Award (Yorkshire Post Excellence in Business Awards).
• Sustainability champions –over 41% of our fleet are Battery Electric Vehicles (BEVs), we're a carbon-neutral organisation, with the UK leasing sector's largest-ever green bond.
• Innovators: Investing £25 million in transformation, with a thriving fleet of 169,910 vehicles and consistent revenue growth.
• Inclusive: Six colleague-led diversity groups, and a workplace where everyone can thrive
• A place to grow: with clear pathways through our MyGPS personal development framework 

Sounds like the right opportunity for you? Apply now!

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.