Are you organised and detail focused, but enjoy having the opportunity to work outside as well as in an office? If so this is the opportunity for you.

Since 1989 our customers  have trusted us to keep them moving. Over the last 35 years we've built incredible teams, products and services that allow us serve our valued customers in the best way, no matter what their transport needs. Our Trailer Rental division support more than 270 UK haulage operators by providing long-term trailer leases or short-term rental fixes when they have an increased demand and require additional trailers.  We have more than 7,000 trailers in ten locations across the UK, and offer more than 100 trailer configurations - the most of any provider in the UK.

What you'll be doing 

As a TrailerRental Fleet Administrator at Zenith, your role is vital to ensuring the timely availability of trailers for our customers. You'll be responsible for managing rental agreements, maintaining records, and liaising with both in-house and third-party maintenance teams to ensure that trailers are ready to go. You'll also be performing visual inspections and managing the trailer yard.

Key Responsibilities:

• Proactive Trailer Management: Regularly inspect trailers in the yard, checking their condition and ensuring that any necessary repairs or maintenance are carried out.
• Initiative & Independence: Take initiative to solve issues without supervision. Your ability to self-motivate and keep operations moving smoothly is crucial.
• Trailer Compliance: Ensure all trailers are compliant in line with the customers' requirements and that all relevant documentation is supplied to the customer prior to collection.
• Strong Vendor & Mechanic Relations: Build and maintain strong relationships with vendors and mechanics to ensure the timely maintenance and repair of trailers.
• Customer Focus: Ensure that trailers are ready for collection by customers without any issues, and assist in managing customer queries or concerns.
• Yard Management: Keep the trailer yard organized, ensuring customers park trailers properly and perform necessary shunting to optimize space.
• Health & Safety Compliance: Maintain high health and safety standards, completing audits and inspections on time.
• Administrative Excellence: Process rental agreements and maintain records accurately, ensuring all documentation is up-to-date and filed properly.

What you'll bring

Skills & Experience:

• Communication Skills: Strong verbal and written communication skills, able to build great relationships with stakeholders.
• Self-Motivated & Initiative-Driven: Ability to take ownership of tasks and problems, finding solutions quickly and efficiently.
• Attention to Detail: Ensure trailers are checked thoroughly upon return, documenting any damages and ensuring they are recharged correctly.
• Systems Savvy: Comfortable using bespoke systems and proficient in Excel for reporting and audits.
• Customer Service Focused: A strong customer service ethic, ensuring clients have a seamless experience and their needs are met.

Key Behaviours:

• Problem-Solving: Ability to handle ambiguity and challenges with agility, always finding solutions under pressure.
• Organised & Consistent: Strong organizational skills to keep tasks on track and ensure that customers know exactly what to expect.
• Resilience & Calm Under Pressure: Stay composed and focused even in high-pressure situations or when facing unexpected challenges.
• Engagement & Authenticity: Build trust with both team members and customers by being approachable, empathetic, and transparent in your communication.

The Ideal Candidate:

• Will thrive in both an office and yard-based environment, ensuring that both the operational and administrative aspects of the role are handled with precision.
• Will be adept at building relationships, both internally and externally, and working collaboratively to achieve common goals.
• Will be highly organized, self-driven, and capable of managing their time effectively to prioritize tasks and meet deadlines.

Reward:

• Salary £28597.40
• 24 days holiday, which increases with length of employment. Your birthday off!
• 6.25% employer pension contribution
• Private Medical Insurance
• Life Assurance Cover (4x salary)
• Zenith AA breakdown cover​
• Excellent referral scheme if you recommend a friend to us
• Sports and Social club - Company/Team activities
• Equality, Diversity & Inclusion networks
• Perks at Work – save money on everyday essentials with access to shopping discounts 

Flexible Benefits include 

• • Buy / Sell Holidays
  • Critical Illness cover
  • Dental Cove​r
  • Cash Plan  
  • Cycle to Work Scheme​
  • Tech scheme ​

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

#zenhigh